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Mass Collection From Customer

Warren Hamilton
Warren Hamilton
  • Updated

Process collection of payments in a single record in the system. This usually invoices manual creation of mass collection records that belong to the same transaction source and payment mode (e.g. from internet banking or IB bank file).




1. From the homepage, go to Finance module.

2. Navigate to the Accounts Receivable and Mass Collection From Customer.




1. Click the Create New button.

2. Select the Business Entity from the list and input the receipt date.

3. Select the bank Bank Account from the list wherein the payment has been collected/credited. The related Cash Account will automatically be populated.

4. Download the template by clicking the Download to Excel button.

5. Populate the template:

  • Account No.
  • Payment Mode
  • Reference Number
  • Transaction Date
  • Payment Amount
  • Remark

6. Once done populating, upload the template by clicking the Upload via Excel button.

7. Review all the details, once okay click the Submit for Approval button.



  • For transactions that selects payment mode(s) that require bank reconciliation, a pre-requisite process shall be done via Collection Status Update function upon confirmation of bank clearance date to reflect successful collection.
  • For transactions that selects payment mode(s) that do not require bank reconciliation, successful collection will be posted.
  • A Posted Collection can no longer be edited or deleted, and can only be reversed via the Reversal of Collection from Customer function.



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