Cancel approved invoices in the system. This involves reversing all charges previously billed to the customer.
Navigation
1. From the homepage, go to Finance module.
2. Navigate to the Accounts Receivable and Reversal of Invoice to Customer.
Guide
1. Click the Create New button.
2. Select the Business Entity from the list.
3. Select the Reversal Date:
- Approval Date
- Original Document Date
- Select Reversal Date
4. Input the Reversal Reason.
5. Add Invoices for reversal by clicking the Add Invoice(s) button and selecting the invoices to reverse from the list.
6. Once done, click the Submit for Approval button.
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