Late Payment Charge Generator

Configure the dunning settings in the system. This involves setting up the dunning notices, schedule and notification to customers.

Navigation

1. From the homepage, go to Arrears Management module.

2. Navigate to the Late Payment Charge Generator.

1. Search the contract for late payment charge generation by inputting the contract number in the search bar.

2. Generate the late payment charge by clicking the Generate LPI button.

3. Review the late payment generation date and click the Confirm and Generate button.

Note: Successful records will appear in invoice, credit note or unbilled item modules.