Search our Knowledge Base

Arrears Settings

Warren Hamilton
Warren Hamilton
  • Updated
Configure the settings for arrears management. This involves setting the arrears transaction type, defining the arrears statuses and notification parameters in the system.




1. From the homepage, go to Arrears Management module.

2. Navigate to the Arrears Management.




1. Click the Create New button.

2. Set up the late payment interest settings:

  • Rounding policy
  • Generate as: Cash charge or Invoice item
  • Transaction type: Late charge

3. Define the arrears status/es by clicking the Add button:

  • Arrears status name
  • Excluded from LPI process?: Yes or No
  • Send Mail?: Yes or No
  • Send Email?: Yes or No
  • Send SMS?: Yes or No
  • Exclusion of Terminated Contracts from Notices and Notice Fee?: Yes or No

4. Set the arrears recover process setting: Yes or No

5. Once done, click the Save button.



Related Articles

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request



Please sign in to leave a comment.