Reversal Of Credit Note To Customer

Cancel approved credit notes in the system. This involves reversing all charges previously credited to the customer.

Navigation

1. From the homepage, go to Finance module.

2. Navigate to the Accounts Receivable and Reversal of Credit Note to Customer.

Guide

1. Click the Create New button.

2. Select the Business Entity from the list.

3. Select the Reversal Date:

• Approval Date
• Original Document Date
• Select Reversal Date

4. Input the Reversal Reason.

5. Add Credit Notes for reversal by clicking the Add Credit Note(s) button and selecting the credit note to reverse from the list.

6. Once done, click the Submit for Approval button.

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