Waive mass charges for a specific business entity. This involves generating the waiver for the mass charge amount and submitting a credit note with a matching amount.
Navigation
1. From the homepage, go to Finance module.
2. Navigate to the Accounts Receivable and AR Mass Charge Waiver.
Guide
1. Click the Create New button.
2. Select the business entity, input the waiver date and brief description.
3. Click the Add Charge Waiver Item and select the charges from the list.
4. Click the Submit for Approval.
5. Create a credit note matching the amount by following the instructions in Credit Note To Customer wiki.
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